Contact Us

At TrulySilk, we’re dedicated to providing the highest quality silk products and the best shopping experience for our customers. Whether you have questions about our products, your order, or need assistance with returns and refunds, our team is here to help.

How to Reach Us

Email Support:
For any inquiries, please reach out to our customer support team at:
📧 hello@trulysilk.com
We aim to respond to all emails within 24–48 hours on business days.

Shipping & Orders:
If you have questions about your order status, shipping times, or tracking information, please include your order number in your email for faster assistance.

Returns & Refunds:
For returns or refund requests, visit our Refund & Return Policy page for detailed instructions. You can also contact us directly via email, and our team will guide you through the process.

Connect With Us

Stay updated on our latest silk products, promotions, and tips for hair care:

Instagram: @trulysilk

Facebook: TrulySilk

Pinterest: TrulySilk

Our Promise

Your satisfaction is our top priority. We value your feedback and are always here to ensure your shopping experience is smooth and enjoyable.

Have a question? Don’t hesitate to reach out at hello@trulysilk.com — we love hearing from our TrulySilk family!